Direct talk, no noise
We don't believe in "support tickets." We believe in conversations. Send us your thoughts or questions, and a real human will answer.
Reach out
Reach out:
Expect a response within 24-72 hours, Monday through Friday.
How do I get in touch with customer service?
The fastest way is through the contact form on this page. We aim to reply within 24-72 hours.
When will I receive my package?
We strive to deliver your Esther products as quickly as possible, typically within 2–4 business days in Denmark. International orders are also shipped promptly and delivered as soon as possible.
Can I return the product?
You have the right to cancel your purchase. You must notify Esther – More than beautiful within 14 days of purchase that you wish to cancel. Following this notification, you have 14 days to return the product in its original, unused condition. When returning an item, please ensure it is securely packaged. Return shipping costs are at your own expense. The refund for the returned item will be issued via bank transfer once we have received the goods. Please clearly state your order number and bank account details. Please note that sale items cannot be exchanged or returned.